Privacy Policy

1. Introduction

At Zylo Smart Living UAE ("Zylo", "we", "us", "our"), we respect your privacy. This Privacy Policy explains what information we collect when you use our website zylosmart.com and how we handle it.

In short: we do not run analytics, advertising trackers, or third-party cookies on this website. The only personal information we receive is what you choose to send us through our contact form.

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form. This is limited to:

• Name, so we can address you properly when we reply.
• Email address, so we can respond to your enquiry.
• Phone number (optional), so we can call you back if you prefer.
• Your message, the content you choose to send us.

We do not collect, store, or share any other personal data through this website. Specifically, we do not use Google Analytics, advertising pixels, behavioural trackers, third-party cookies, or any tool that profiles visitors. Standard server logs maintained by our hosting provider may briefly record an IP address and request information for security and uptime purposes; these are not used by us for marketing.

3. How We Use Your Information

We use the information you submit through the contact form only to:

• Reply to your enquiry by email or phone.
• Provide a quotation, consultation or follow-up about Zylo's smart-home services.
• Keep a record of our correspondence for our own reference.

We do not sell, rent, trade, or share your information with any third party for marketing purposes. We do not send unsolicited newsletters or promotional emails.

4. How We Store Your Information

Contact-form submissions are delivered to our company email inbox and retained only for as long as reasonably needed to handle your enquiry and any resulting project. You may ask us to delete your information at any time (see Section 6).

5. Cookies

This website does not set any tracking, advertising or analytics cookies. Your browser may store minimal technical cookies required for basic site functionality, but these do not identify you personally.

6. Your Rights

Under the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct any inaccurate information.
• Ask us to delete your information from our records.
• Withdraw your consent at any time.

To exercise any of these rights, contact us at the email below and we will respond within a reasonable period.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Zylo Smart Living UAE
Al Otaiba Building, 202 Airport Road, Al Danah, Zone 1, Abu Dhabi, UAE
Email: info@zylosmart.com
Phone: +971 56 143 5752